Work With Us

Job Duties:

• Receive and manage daily customer orders
• Develop and schedule orders with respective plants/scales and participate in coordinating trucking delivery requirements with the transportation groups.
• Work closely with plant shipping operators and scale clerks to assure that correct products and quantities are delivered in a timely manner relative to customer requirements.
• Work closely with customer dispatch and field personnel with respect to order needs and issues with a focus on developing and maintaining effective working relationships.
• Prepares daily sales reports and other miscellaneous reports as needed.
• Develop daily customer order rundown
• Manage execution of customer orders daily
• Effective customer relations relative to order fulfillment
• Effective working relations with plant, trucking, and sales personnel
• Basic materials knowledge and attention to detail

Behavioral Expectations

Ownership Mentality: Assumes responsibility and makes decisions within own level of authority.

Self-Motivated: Initiates and takes action before being required to do so. Collaborates with others to address issues that arise

Strong Work Ethic: Uses time efficiently; finds the answers and makes sure the situation is taken care of correctly.

Commitment to Learning: Applies intellect to the fullest, welcoming activities that require one to stretch.

Creativity: Develops innovative solutions to problems by trying non-obvious or non-traditional approaches.

Critical Competencies

Customer Focus: Takes responsibility for customer relationships, keeping promises and commitments.

Communication Skills: Communicates clearly and listens carefully in an open, candid and consistent manner.

Team Player: Establishes trust with team members, stating clear expectations and accountabilities. Recognizes group morale and acts to protect or build as necessary.

Planning and Organizing: Identifies and defines clear short-term goals and/or work outcomes that are required to implement strategic goals.

Problem Prevention/Solving: Asks series of probing questions to go beyond surface issues and fully understand the components of a problem and its root causes.

Product Knowledge: Understands and can explain succinctly Vulcan’s products and/or services including their composition, features, benefits and limitations.

Experience, Education, and Skills Required:

• Must have high school diploma or equivalent.
• Must have 3-5 years experience in the construction transportation field.
• Must be able to handle multiple tasks simultaneously.
• Good verbal communication and time management skills required.
• Must have good interpersonal skills with the ability to maintain satisfactory customer relations and to work through demanding situations in a fast pace environment.
• Must have intermediate computers skills and have the ability to utilize different computer systems to record information and create reports.
• Must be skilled in providing excellent customer service by phone and in person
• Must have the ability to make basic mathematical computations, schedule and organize large numbers of people and equipment efficiently and quickly, and read maps and communicate effectively with customers as well as truckers.
• Must be able to work independently and make decisions; memorize and recall detailed information; handle multiple tasks concurrently; work well under pressure; and handle a high volume of calls